El Centro de Eventos Valle del Pacífico ha sido durante doce años el referente a nivel local y regional en materia de ferias, convenciones, congresos, reuniones y todo tipo de eventos en una industria en constante crecimiento.
El 06 de noviembre de 2007 se inauguró en el Valle del Cauca un recinto que ha albergado más de 1.100 eventos, con cerca de 3,2 millones de asistentes nacionales e internacionales, gracias a una inversión cercana a los $80.000 mm, correspondientes al aporte de entidades privadas como la Cámara de Comercio de Cali, a entidades públicas como FONTUR y al apoyo de decenas de empresarios de la región.
Desde abril de 2018, el Centro de Eventos Valle del Pacífico ha sido operado por Grupo Heroica, una entidad internacional con 10 años de experiencia en la administración de recintos a través de un modelo innovador que ha demostrado resultados concretos en el crecimiento de ingresos, en el mantenimiento de la infraestructura de los recintos para mantenerlos competitivos en el tiempo y en la satisfacción de los clientes.
Advise our clients on executing flawless events and create our own events, with a service of excellence that allows us to contribute to the growth and internationalization of Cali and the Valle del Cauca. Through the operation of events, we seek to generate economic, social, and environmental benefits for all our stakeholders in a sustainable manner.
To be a reference in the Latin American Pacific basin for excellence in service, having an innovative gastronomic offer, and an efficient, sustainable operation with an outstanding work environment.
Customer satisfaction is our main objective. We offer advice and support to our clients, ensuring excellence in the provision of our services with high operational quality standards in various areas.
We have a competent and suitable human talent focused on service excellence and continuous improvement, along with competitive and sustainable physical infrastructure.
We are committed to complying with applicable legal regulations and environmental care, making efficient use of natural resources; preserving heritage and developing the region; and ensuring the well-being and integrity of our employees and visitors, providing safe food and the necessary resources to create a safe environment for everyone.
We have a committed and passionate team dedicated to their work, highly trained, and attentive to every detail to make our clients’ dreams come true and create great experiences for their attendees.
The Code of Good Corporate Governance contains the principles, policies, and standards that should guide the actions of each person associated with GRUPO HEROICA S.A.S in the exercise of their rights, duties, and functions. This document establishes the principles, policies, and standards that govern its administration.
We are capable of planning and executing events flawlessly, anticipating the needs of the client, even those not expressed; we make innovative proposals in our processes, products, and services.
We have the ability to collaborate and cooperate with team members and our clients, forming a work group that supports each other and creates an environment of support, camaraderie, and respect.
We possess verbal and written communication skills. We use clear and direct language, both within the team and with clients, suppliers, and attendees. We have the ability to listen, express ideas, and ask questions effectively, considering the context and the interlocutor.
We put all our experience and best practices at the disposal of our clients and visitors. We stand out for our attention to detail, care, and promptness in every task.
We operate as an organization attentive to every detail, performing our tasks through standardized processes and established procedures that allow us to function with cleanliness and skill.